Partner Case Study | Unboxed

Skill development in an era of rapid change and innovation is an urgent, complex challenge for enterprise leaders around the globe. As market pressures change the way businesses operate, employees are often expected to adapt quickly to new roles and expectations. At the same time, resources to upskill employees at speed and scale are scarce.

Unboxed, a Microsoft partner based in Richmond, Virginia, has spent more than 16 years helping Fortune 500 companies meet that challenge. The team specializes in skill-based learning and development, with a focus on what they call “Skill Agility”™—the ability to build and apply new skills at the pace of business change. The Unboxed Skill Building Platform, built entirely on Microsoft Azure, integrates AI-powered roleplay, coaching, and compliance validation to deliver personalized, scalable training across distributed teams.

The company’s tools and training are engineered to help their customers achieve thorough, rapid training in fast-moving environments, and their innovations have been a boon to pharmaceuticals, manufacturing, banking, and other businesses. Assessing the skilling needs of global enterprises Unboxed’s customers face a common set of challenges. Traditional training methods such as live meetings, peer roleplay, and static e-learning can be difficult for trainees to translate into real-world application..