Privacy Policy
Your privacy and data security are our top priority.
11. Information Collection
We collect information you provide directly to us when you request a quote, contact our support, or apply for a job. This may include your name, email address, phone number, and company details.
22. Use of Information
We use the information we collect to provide, maintain, and improve our services, process your requests, send you technical notices, and communicate with you about products, services, and events.
33. Data Protection
We implement enterprise-grade security measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. We adhere to industry standards including ISO 27001 principles.
66. Technical Data Collected
For security, analysis, and service improvement purposes, we automatically collect the following technical data when you use our forms:
• IP Address — For protection against attacks (DDoS, brute force) and intrusion detection
• User-Agent — Browser and version used (e.g., Chrome 120, Firefox 121)
• Browser Language — To personalize your experience (e.g., fr-CA, en-US)
• Timezone — To contextualize requests (e.g., America/Montreal)
• Device Type — Desktop, mobile, or tablet
• Operating System — Windows, macOS, iOS, Android, Linux
• Referring Page — The URL you came from (if applicable)
• Date and Time — Timestamp of submission
This collection is performed under our legitimate interest and with your explicit consent (mandatory checkbox). Data is retained for a maximum of 12 months and is never shared for commercial or advertising purposes.
77. Your Rights (Law 25)
In accordance with Quebec Law 25, you have the right to request access to, correction of, or deletion of your personal data. Contact our Privacy Officer for any requests.
88. Contact Us
If you have any questions about this Privacy Policy, please contact us at: privacy@aigleinfo.ca
